When my order will be delivered?

North Island may be delivered to within 1 working day and South Island in 2 working days.
SE Autoparts will ensure to deliver all radiators or products that are in stock within 5 working days.
Please see full delivery policy in Terms and Conditions section.

When you contact me after my order?

You will receive a confirmation email straight away after your order and you will be receiving emails with updates about you order status. If our team will have a question about your order usually you will be contacted within 1 working day. 

Can I have a refund if I bought the wrong part?

Items can be cancelled before shipping at no expense. Items cancelled after shipping will incur a freight charge. Items can be returned at buyers expense within 7 days for a full refund. Item must not have been used.
Please see full refund policy in Terms and Conditions section.

What is my warranty for the purchased parts?

One Year Warranty or 15,000 km (whichever occurs first). 
Please see full warranty policy in Terms and Conditions section.